| An Introduction To Tourism |
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TOURISM INDUSTRY BREADTH
Approaches of defining a tourism industry
There are two ways of defining a tourism industry (Hall, 2007):
- the customer doesn’t matter
- tourism is defined by the customer (who purchases the product or service) and their demands
- Supply side view
- the customer doesn’t matter
- Demand side view
- tourism is defined by the customer (who purchases the product or service) and their demands
Common elements in the tourism industry
There are three categories which cover most of the tourist experience, except the anticipation and recollection phases (Hall, 2007).
These include:
- those sectors which become part of the product at the destination (facilities and attractions - accommodation, convention centres, theme parks)
- those sectors which enable the tourist to travel to and from a destination (transport - trains, planes, cars)
- the human component (labour force, unions, services)
These include:
- those sectors which become part of the product at the destination (facilities and attractions - accommodation, convention centres, theme parks)
- those sectors which enable the tourist to travel to and from a destination (transport - trains, planes, cars)
- the human component (labour force, unions, services)
Differences between the primary and secondary tourism industry
The primary tourism industry relies completely on tourism and is thus their whole reason for business. This includes accommodation, tour operators, national parks and travel agents.
In contrast, the secondary tourism industry is not directly related to tourism and doesn't rely on tourists for business survival. It does, however, still serve tourists. This includes banks, transport (taxis, buses), restaurants and supermarkets.
In contrast, the secondary tourism industry is not directly related to tourism and doesn't rely on tourists for business survival. It does, however, still serve tourists. This includes banks, transport (taxis, buses), restaurants and supermarkets.
